New central warehouse - eCommerce

Exclusive online shop BestSecret is indeed the fashion industry’s best (kept) secret. The parent company, Schustermann & Borenstein, is a family-run company in its third generation that looks back on more than 90 years of entrepreneurship. Founded in Munich in 1924, it is now an international fashion corporation with an established global clientele.
The positive development of the company’s eCommerce outlet BestSecret provided the impetus for increasing throughput and expanding the warehouse capacity. After four years of seeking a suitable location for its new central warehouse, Schustermann & Borenstein finally struck lucky on the outskirts of Munich. 

Project challenge

The central and flexible heart of the system encompasses three major platform systems for storing, picking and sorting hanging and flat-packed garments. A key focus was placed on optimising all labour and time-intensive processes. Returns handling, in particular, is a constant logistics challenge that is now being managed with various automated processes. Up to 25,000 parcels with the sought-after logo leave the logistics centre every day. A usable area of 100,000 sqm was created on the 30,000 sqm of floor space, providing 200,000 storage places for flat-packed goods and 30,000 running metres for hanging goods.

Newbuild of central warehouse from planning to implementation support

Logistics planning, IT-Consulting, Architecture, IT project management, SAP Consulting, project management, Lead Consulting // plus

Poing, Germany

Customer value

io-consultants was commissioned as a lead consultant for the architecture, TBE and logistics from initial planning through to implementation. Alongside the cost-effectiveness aspect, a key factor was to ensure flexibility so as to react to changing growth forecasts and usage scenarios. BestSecret’s new logistics system is also designed to cater for potential shifts between typical eCommerce processes with small, short-term customer orders and high return rates to cross-docking supply chain management.


”io-consultants was the perfect partner for planning and implementing the largest investment in our company's history. io-consultants’ industry know-how and experience, the integrated approach to the project’s logistics, architecture and IT challenges, and the team’s professional project management skills completely convinced us.“

Sascha Krines


Schustermann & Borenstein GmbH

Please contact us 

Ansprechpartner IT: Marco Lederle
Marco Lederle Partner Phone: +49 (0) 62 21 / 379-193